Last Updated: November 01, 2025
Effective Date: November 01, 2025

1. Introduction

Welcome to Scribbyo.com, a product owned and operated by Webmatia Ltd, registered in the United Kingdom.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services (“Scribbyo”, “we”, “us”, or “our”).

By accessing Scribbyo, you agree to this Privacy Policy. If you disagree with any part, please do not use our services.

2. Information We Collect

We collect personal and non-personal data when you interact with Scribbyo, including:

a. Account Information

  • Full name, email address, username, password

  • Company or organization name (optional)

  • Billing address and payment method details

b. Usage & Technical Data

  • IP address, browser type, device information

  • Log data, cookies, and analytics data

  • Session duration and pages visited

c. Generated Content & Inputs

  • Text, prompts, files, or other content submitted to Scribbyo for AI processing

  • Output generated by Scribbyo based on your inputs

d. Payment & Subscription Data

  • Managed securely by third-party payment processors (e.g., Stripe, PayPal).
    We do not store full credit card details on our servers.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve Scribbyo’s services

  • Personalize user experience and recommendations

  • Process payments and manage subscriptions

  • Respond to customer support requests

  • Detect, prevent, and address fraud or misuse

  • Comply with legal obligations

We may also use anonymized data for research, analytics, and service optimization.

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Consent (when you opt-in to newsletters or marketing)

  • Contractual necessity (to provide paid services)

  • Legal obligation (for record-keeping or compliance)

  • Legitimate interest (for security, product improvement, and analytics)

5. Cookies & Tracking Technologies

Scribbyo uses cookies and similar technologies to:

  • Remember login sessions

  • Analyze traffic and usage

  • Improve site performance and functionality

You can control cookies through your browser settings. However, disabling them may limit certain functionalities.

6. Third-Party Services

We may share information with trusted partners who help us operate Scribbyo, including:

  • Payment processors: Stripe, PayPal

  • Analytics: Google Analytics, Meta Pixel

  • Cloud infrastructure: AWS, GCP

  • Email & CRM services: SendGrid, Mailchimp

These providers are bound by confidentiality and data protection agreements.

7. Data Retention

We retain your data only as long as necessary to:

  • Provide and maintain your account

  • Fulfill legal and tax obligations

  • Resolve disputes or enforce agreements

You may request deletion of your account and data anytime at: support@scribbyo.com

8. International Data Transfers

Data may be transferred and processed outside your country (including the UK, EU, or USA). We ensure adequate safeguards under GDPR and other applicable laws.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, rectify, or delete your personal data

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with your data protection authority

To exercise your rights, contact us at contact@scribbyo.com

10. Children’s Privacy

Scribbyo is not intended for children under 16. We do not knowingly collect personal information from minors.

11. Security

We use industry-standard encryption and security measures to protect data from unauthorized access, alteration, or loss.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at scribbyo.com/privacy-policy

13. Contact Us

Webmatia Ltd
Registered Office: London, United Kingdom
Email: contact@scribbyo.com
Website: https://www.scribbyo.com